Business Change Manager

Business Change Manager - TSPV Required
Contract: 12 months + extensions
Location: Canberra - Onsite only
Level 4 & 5

Cleared is supporting a national intelligence agency in the search for an experienced Business Change Manager to support a critical transformation program.

The Business Change Manager facilitates the adoption of project outcomes across various policy, operational, and technology workstreams. Focusing on the transition of people, culture, and behaviours to ensure a new system or process is actually adopted, the Business Change Manager manages the end- to-end people side of change through the application of the internal change management framework (PROSCI ADKAR). This includes everything from stakeholder communication and user training to the sustaining of new practices. The Business Change Manager leverages strong collaborative and relationship-management skills to partner with project teams, ensuring a seamless translation of technical delivery into lasting business adoption.

Key Responsibilities

• Design and execute comprehensive change strategies aligned with the PROSCI ADKAR framework to shift employee mindsets and behaviours in alignment with project goals.
• Lead strategic communication activities that move stakeholders from "awareness" to "desire," ensuring clear alignment and active engagement across all levels.
• Perform deep-dive change impact and stakeholder analysis to uncover cultural barriers and develop targeted interventions to mitigate resistance.
• Oversee the training lifecycle, partnering with SMEs to translate technical requirements into a learning journey that empowers users in their new ways of working.
• Build and leverage strategic relationships to drive buy-in, adoption, and peer mentorship.
• Integrate change milestones into master project schedules to ensure seamless and synchronised delivery.
• Assess user readiness and success metrics using data-driven insights to identify gaps and measure adoption rates.
• Identify and manage change-related risks, reporting potential blockers to project leadership to minimise business disruption

Required Knowledge/Experience and Tools

• Experience: 5+ years of hands-on experience leading the planning and delivery of complex business change activities.
• Project Partnership: Proven track record of collaborating with project delivery teams to execute high-impact change initiatives.
• Methodology: Expertise in applying structured change frameworks, with the ability to implement and adapt PROSCI ADKAR principles.
• Leadership: Demonstrated ability to lead teams, manage competing priorities, and build organisational capability through coaching and mentorship.

How to Apply
Send your CV or contact Ashleigh at Cleared for more details.

If this opportunity is of interest, we encourage you to apply. Your interest and passion for the role are just as important as your experience, and we’re always happy to support your career growth and help you take the next step.

At Cleared Recruitment, we provide tailored recruitment solutions to individuals with a background in ICT, Engineering, Cyber and Project Services, who are seeking their next opportunity within Defence Industry, Federal Government, Intelligence and National Security.

We are committed to fostering a diverse and inclusive workplace where all employees and job applicants are treated with respect and dignity. Therefore, we strongly encourage veterans and individuals with Defence experience to apply. The same applies to candidates who are of an indigenous origin.